We have changed to a new pharmacy computer system. It is not compatible with any of the previous online refill methods. We apologize for any inconvenience this has caused. We are working with the new software company to get a new refill request system set up as soon as possible. In the meantime, please call (608) 356-6966 with your refill requests. We will let everyone know as soon as we have a new online refill solution. Thank you very much for your patience!